Privacy Policy

Last updated: July 25, 2026

This Privacy Policy explains what data Tillr ("we", "us", "our") collects, how we use it, and your choices, when you use the Tillr point-of-sale platform.

1. Data We Collect

Account data: name, email address, business name, and password (stored as a secure hash, never in plain text).
Business data you enter: products, prices, sales, customers, suppliers, staff, and attendance records — this is the operational data of your business.
Payment data: if you subscribe to Premium, payment card details are collected and processed directly by our payment provider, Paddle — we never see or store your full card number.
Technical data: basic device and log information (IP address, browser/app version) used for security and troubleshooting.

2. How We Use Data

We use your data to operate the service (syncing your business data across your devices), process payments, provide customer support, and improve the product. We do not sell your data.

3. Third Parties

We share data only as needed to run the service: Paddle for payment processing, our cloud infrastructure provider for hosting, and email delivery services for transactional emails (e.g. password resets). Each acts under its own privacy commitments.

4. Data Retention

We retain your account and business data for as long as your account is active, and for a reasonable period after closure to allow recovery, unless you request earlier deletion.

5. Your Rights

You can access, correct, export, or request deletion of your data at any time by contacting us. If applicable data protection law grants you additional rights, we honor those too.

6. Security

We use industry-standard measures (encrypted connections, hashed passwords, access controls) to protect your data, but no system is perfectly secure — we encourage strong, unique passwords.

7. Changes to This Policy

We may update this policy from time to time; material changes will be reflected here with an updated date.

8. Contact

Questions about this policy or your data? Reach us at [email protected].